Shlomi Lavi /
May 19, 2022
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Bottom Line: Which is Better - Total Dispatch or PENTA Service?
PENTA Service is more expensive to implement (TCO) than Total Dispatch, and Total Dispatch is rated higher (91/100) than PENTA Service (84/100). PENTA Service offers users more features (5) than Total Dispatch (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Total Dispatch Vs. Penta Technologies
Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.
Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...
Who is more expensive? Total Dispatch or PENTA Service Management?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Total Dispatch and PENTA Service Management.
Total Dispatch price starts at $99 per month , On a scale between 1 to 10 Total Dispatch is rated 4, which is lower than the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Total Dispatch is rated 4, which is lower than the average cost of Field Service software.
Bottom line: PENTA Service Management is more expensive than Total Dispatch.
Which software includes more/better features?
We've compared Total Dispatch Vs. PENTA Service based on some of the most important and required Field Service features.
Total Dispatch: We are still working to collect the list of features for Total Dispatch.
PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.
Target customer size
The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries. Customers of the software include small and medium businesses as well as large enterprises.