Shlomi Lavi /
Mar 14, 2022
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Bottom Line: Which is Better - Total Dispatch or Service Autopilot?
Total Dispatch is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than Total Dispatch (91/100). Service Autopilot offers users more features (8) than Total Dispatch (0). There is a clear winner in this case and it is Service Autopilot!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Total Dispatch Vs. BACKTELL
Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.
BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed.
Our in-house solutions performed well. Very well. Once our companies were run...
Who is more expensive? Total Dispatch or Service Autopilot?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Total Dispatch and Service Autopilot.
Total Dispatch price starts at $99 per month , On a scale between 1 to 10 Total Dispatch is rated 4, which is lower than the average cost of Field Service software. Service Autopilot price starts at $47 per month , When comparing Service Autopilot to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Total Dispatch is more expensive than Service Autopilot.
Which software includes more/better features?
We've compared Total Dispatch Vs. Service Autopilot based on some of the most important and required Field Service features.
Total Dispatch: We are still working to collect the list of features for Total Dispatch.
Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling.
Target customer size
The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries. The software has specifically been designed for the needs of small and medium sized businesses.