Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - Total Dispatch or ServiceTitan?
Total Dispatch is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Total Dispatch (91/100). ServiceTitan offers users more features (7) than Total Dispatch (0). There is a clear winner in this case and it is ServiceTitan!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Total Dispatch Vs. ServiceTitan
Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Who is more expensive? Total Dispatch or ServiceTitan?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Total Dispatch and ServiceTitan.
Total Dispatch price starts at $99 per month , On a scale between 1 to 10 Total Dispatch is rated 4, which is lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: Total Dispatch cost is around the same cost of ServiceTitan.
Which software includes more/better features?
We've compared Total Dispatch Vs. ServiceTitan based on some of the most important and required Field Service features.
Total Dispatch: We are still working to collect the list of features for Total Dispatch.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.
Target customer size
The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries. The software is a valuable solution for companies of all dimensions as well as a range of kinds.