TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
Compare PricingCompare TouchStar Dialler and Dialer360 - Apr 2022
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Shlomi Lavi / Apr 15, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.
Bottom Line: Which is Better - TouchStar Dialler or Dialer360?
TouchStar Dialler is more expensive to implement (TCO) than Dialer360, TouchStar Dialler is rated higher (91/100) than Dialer360 (82/100). Dialer360 offers more features (5) to their users than TouchStar Dialler (0).
Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Daviker Group compares with Dialer360?
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...
Who's more expensive? TouchStar Dialler or Dialer360?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for TouchStar Dialler and Dialer360.
TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. Dialer360 price starts at $100 per license , when comparing Dialer360 to their competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: TouchStar Dialler cost is around the same cost of Dialer360.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared TouchStar Dialler Vs. Dialer360 based on some of the most important and required Call Center features. TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler. Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
Target customer size
TouchStar Dialler's typical customers include: SMBs, and Dialer360's target customer size include: Small, medium and large size businesses.
Dialer360
ITQlick rating
starts at $100 per license
Dialer360 is a call center software developed to help improve the productivity of agents and increase sales lead. The software has a predictive dialer system that automatically dials up customers with affordabl...
Compare PricingCompare specifications
TouchStar Dialler Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.4/5) |
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> TouchStar Dialler |
| Company: | Daviker Group |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | TouchStar Dialler review, TouchStar Dialler pricing, TouchStar Dialler alternatives |
Dialer360 Specifications
| ITQlick Score: | 82/100 |
|---|---|
| ITQlick Rating: | (5/5) |
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> Dialer360 |
| Company: | Dialer360 |
| Pricing: | starts at $100 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Dialer360 review, Dialer360 pricing, Dialer360 alternatives |
Compare features
TouchStar Dialler: 0 Features
We are working to collect the list of features
Dialer360: 5 Features
Blended Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
TouchSta...
ITQlick rating
4.4/5
Score
91/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
6
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Dialer360
ITQlick rating
5/5
Score
82/100
Pricing
2/10
License pricing
$100 per license
Functionality
15
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nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
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20
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8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
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CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Review
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Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.