Compare TouchStar Dialler and ExactCall - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - TouchStar Dialler or ExactCall?

ExactCall is more expensive to implement (TCO) than TouchStar Dialler, and ExactCall is rated higher (79/100) than TouchStar Dialler (25/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

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KomBea Corp.: Call center experts understand the benefits of providing customers with both automated systems and live agents. Automated systems can provide a level of accuracy, security, and efficiency not possible with live agents, yet still don't fulfill many other customer-service needs. Live agents are often the better choice, though their imperfections int...

Who is more expensive? TouchStar Dialler or ExactCall?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TouchStar Dialler and ExactCall.

TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. ExactCall accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: ExactCall is more expensive than TouchStar Dialler.

Which software includes more/better features?

We've compared TouchStar Dialler Vs. ExactCall based on some of the most important and required Call Center features.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

ExactCall: We are still working to collect the list of features for ExactCall.

Target customer size

TouchStar Dialler's typical customers include: SMBs, Customers of the software include small and medium businesses as well as large enterprises.