TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
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TouchStar Dialler is more expensive to implement (TCO) than FluentStream Call Center, and FluentStream Call Center is rated higher (80/100) than TouchStar Dialler (25/100). FluentStream Call Center offers users more features (5) than TouchStar Dialler (0). There is a clear winner in this case and it is FluentStream Call Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
FluentStream Technologies: Business phones have been around for a long time without changing very much. This longevity, coupled with the nature of the service provided, gave the industry an excuse to stop striving. Providing bad customer service was the status quo. Fast forward to the development of cloud technology, and some of our peers, like us, are excited to provide a ...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TouchStar Dialler and FluentStream Call Center.
TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. FluentStream Call Center price starts at $20 per user/month , When comparing FluentStream Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: TouchStar Dialler cost is around the same cost of FluentStream Call Center.
We've compared TouchStar Dialler Vs. FluentStream Call Center based on some of the most important and required Call Center features.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
FluentStream Call Center: Chat, Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center.
TouchStar Dialler's typical customers include: SMBs, Most of the clients of FluentStream Call Center engage in small (with employees ranging from 10 to 100) and medium-sized (with employees ranging from 100 to 1,000) businesses as well as large enterprises harnessing the services from IT, web and data hosting and related information service sectors, mainly with contact center management.
TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
Compare Pricingstarts at $20 per user/month
FluentStream Call Center is a contact center management software offering users with dynamic solutions for business phone systems.
Compare PricingITQlick Score: | 25/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> TouchStar Dialler review |
Company: | Daviker Group |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | TouchStar Dialler review, TouchStar Dialler pricing, TouchStar Dialler alternatives |
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> FluentStream Call Center review |
Company: | FluentStream Technologies |
Pricing: | starts at $20 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | FluentStream Call Center review, FluentStream Call Center pricing, FluentStream Call Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.