Compare TouchStar Dialler and LiveVox Predictive Dialer - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - TouchStar Dialler or LiveVox Predictive Dialer?

LiveVox Predictive Dialer is more expensive to implement (TCO) than TouchStar Dialler, and LiveVox Predictive Dialer is rated higher (87/100) than TouchStar Dialler (25/100). LiveVox Predictive Dialer offers users more features (3) than TouchStar Dialler (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Daviker Group Vs. LiveVox

Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...

LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...

Who is more expensive? TouchStar Dialler or LiveVox Predictive Dialer?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TouchStar Dialler and LiveVox Predictive Dialer.

TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. LiveVox Predictive Dialer price starts at $2,500 per month , When comparing LiveVox Predictive Dialer to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: LiveVox Predictive Dialer is more expensive than TouchStar Dialler.

Which software includes more/better features?

We've compared TouchStar Dialler Vs. LiveVox Predictive Dialer based on some of the most important and required Call Center features.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

TouchStar Dialler's typical customers include: SMBs, and LiveVox Predictive Dialer's target customer size include: Small, medium and large size businesses.