TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
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TouchStar Dialler is more expensive to implement (TCO) than QueueMetrics, and QueueMetrics is rated higher (85/100) than TouchStar Dialler (25/100). QueueMetrics offers users more features (5) than TouchStar Dialler (0). There is a clear winner in this case and it is QueueMetrics!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
Loway: Since 2004 we are leading the way in the development of advanced software solutions for the Asterisk PBX, setting up modern standards for call center performance measurement.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TouchStar Dialler and QueueMetrics.
TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. QueueMetrics price starts at $500 per year , When comparing QueueMetrics to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: TouchStar Dialler cost is around the same cost of QueueMetrics.
We've compared TouchStar Dialler Vs. QueueMetrics based on some of the most important and required Call Center features.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
QueueMetrics: Chat, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
TouchStar Dialler's typical customers include: SMBs, and QueueMetrics's target customer size include: Large business.
TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
Compare Pricingstarts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
Compare PricingITQlick Score: | 25/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> TouchStar Dialler review |
Company: | Daviker Group |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | TouchStar Dialler review, TouchStar Dialler pricing, TouchStar Dialler alternatives |
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> QueueMetrics review |
Company: | Loway |
Pricing: | starts at $500 per year |
Typical customers: | Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | QueueMetrics review, QueueMetrics pricing, QueueMetrics alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.