Compare TouchStar Dialler and Solgari for Contact Centres - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - TouchStar Dialler or Solgari for Contact Centres?

TouchStar Dialler is more expensive to implement (TCO) than Solgari for Contact Centres, and Solgari for Contact Centres is rated higher (77/100) than TouchStar Dialler (25/100). Solgari for Contact Centres offers users more features (3) than TouchStar Dialler (0). There is a clear winner in this case and it is Solgari for Contact Centres!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Daviker Group Vs. Solgari

Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...

Solgari: Solgari provides Cloud Communications Services to business customers globally including Cloud PBX & Contact Center solutions. Our services are offered to Enterprise & SMB customers on a monthly subscription basis, enabling businesses to reduce costs and increase productivity by replacing traditional on-premise phone and telecoms infrastructure. So...

Who is more expensive? TouchStar Dialler or Solgari for Contact Centres?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TouchStar Dialler and Solgari for Contact Centres.

TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. Solgari for Contact Centres price starts at $45 per user/month , When comparing Solgari for Contact Centres to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: TouchStar Dialler cost is around the same cost of Solgari for Contact Centres.

Which software includes more/better features?

We've compared TouchStar Dialler Vs. Solgari for Contact Centres based on some of the most important and required Call Center features.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

Solgari for Contact Centres: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

TouchStar Dialler's typical customers include: SMBs, and Solgari for Contact Centres's target customer size include: Small, medium and large size businesses.