Compare TouchStar Dialler and Stackify - Dec 2022

Shlomi LaviShlomi Lavi / Dec 09, 2022

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Bottom Line: Which is Better - TouchStar Dialler or Stackify?

Stackify is more expensive to implement (TCO) than TouchStar Dialler, and Stackify is rated higher (97/100) than TouchStar Dialler (25/100). Stackify offers users more features (6) than TouchStar Dialler (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Daviker Group Vs. Stackify

Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...

Stackify: Stackify provides operations, support managers and software developers with an innovative cloud based platform that allows them to monitor and troubleshoot their applications. Using Stackify businesses can easily and quickly detect and resolve application issues. Stackify provides insight as to why an application isn’t working, is slow, or just act...

Who is more expensive? TouchStar Dialler or Stackify?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TouchStar Dialler and Stackify.

TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. Stackify price starts at $35 per server/month , When comparing Stackify to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Stackify is more expensive than TouchStar Dialler.

Which software includes more/better features?

We've compared TouchStar Dialler Vs. Stackify based on some of the most important and required Call Center features.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

Stackify: 24/7 Telephone Support, API, Customizable Reporting, Dashboard, Email alerts.

Target customer size

TouchStar Dialler's typical customers include: SMBs, The software application is an extensive solution that is sufficient for the demands of any type of service size.



TouchStar Dialler

ITQlick rating
(4.4/5)

TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...

Categories: Performance Management, Auto Dialer / Predictive Dialer, Call Recording, IVR.

Stackify

ITQlick rating
(5/5)

starts at $35 per server/month

Stackify software is a cloud-based Application development software solution that enables users to diagnose, accelerate and improve performance. The platform offers two products namely Retrace and Prefix in one...

Categories: Performance Management, Application Monitoring, Application Development, Application Performance Management, Log Management.

Compare specifications

Compare features

TouchStar Dialler: 0 Features

We are working to collect the list of features

Stackify: 6 Features

24/7 Telephone Support
API
Customizable Reporting
Dashboard
Email alerts
Mobile Access
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
TouchSta...
ITQlick rating
4.4/5
Score
25/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
6
Compare
Stackify
ITQlick rating
5/5
Score
97/100
Pricing
5/10
License pricing
$35 per server/month
Functionality
14
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.