Compare TouchStar Dialler and Tenfold Sales Dialer - Dec 2022

Shlomi LaviShlomi Lavi / Dec 09, 2022

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Bottom Line: Which is Better - TouchStar Dialler or Tenfold Sales Dialer?

Tenfold Sales Dialer is more expensive to implement (TCO) than TouchStar Dialler, and Tenfold Sales Dialer is rated higher (77/100) than TouchStar Dialler (25/100). Tenfold Sales Dialer offers users more features (5) than TouchStar Dialler (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Daviker Group Vs. TENFOLD

Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...

TENFOLD: Tenfold allows me to focus on the conversation by managing the data inflow into SFDC with on-screen call management including call disposition, note taking, @mention co-workers and ability to create new Leads and Contacts.

Who is more expensive? TouchStar Dialler or Tenfold Sales Dialer?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TouchStar Dialler and Tenfold Sales Dialer.

TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. Tenfold Sales Dialer price starts at $20 per user/month , When comparing Tenfold Sales Dialer to its competitors, the software is rated 8 - higher than the average Call Center software cost.

Bottom line: Tenfold Sales Dialer is more expensive than TouchStar Dialler.

Which software includes more/better features?

We've compared TouchStar Dialler Vs. Tenfold Sales Dialer based on some of the most important and required Call Center features.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

Tenfold Sales Dialer: Customer Database, Customer Experience Management, Blended Call Center, CRM with Call Center, Call Center.

Target customer size

TouchStar Dialler's typical customers include: SMBs, The major customers of the Tenfold Sales Dialer are entrepreneurs who have small (typically has 10 to 100 employees) and/or medium-sized (typically has 100 to 1,000 employees) businesses and are enjoying the technology-related benefits they obtained from IT, data and web hosting and information related services, mainly with contact center management.

TouchStar Dialler

ITQlick rating
(4.4/5)

TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...

Categories: Performance Management, Auto Dialer / Predictive Dialer, Call Recording, IVR.

Tenfold Sales Dialer

ITQlick rating
(4.7/5)

starts at $20 per user/month

Tenfold Sales Dialer is a software designed to enhance the customer experience of the user in which every customer data is combined giving the users a unified view.

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, Call Center.

Compare specifications

Compare features

TouchStar Dialler: 0 Features

We are working to collect the list of features

Tenfold Sales Dialer: 5 Features

Customer Database
Customer Experience Management
Blended Call Center
CRM with Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
TouchSta...
ITQlick rating
4.4/5
Score
25/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
6
Compare
Tenfold ...
ITQlick rating
4.7/5
Score
77/100
Pricing
8/10
License pricing
$20 per user/month
Functionality
16
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.