Compare Skyword and SolarWinds Service Desk - Dec 2022

Shlomi LaviShlomi Lavi / Dec 19, 2022

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Bottom Line: Which is Better - Skyword or SolarWinds Service Desk?

Skyword is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Skyword (83/100). SolarWinds Service Desk offers users more features (18) than Skyword (0). There is a clear winner in this case and it is SolarWinds Service Desk!

Looking for the right Content Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TrackMaven Vs. Samanage

TrackMaven: Competitive Intelligence for Digital Marketers. We make digital marketing data understandable and actionable by tracking your competitors' Paid Advertising, SEO, News + Press Mentions, Email, Content Marketing, Social Media and Web Traffic, all in one analytics platform.

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Skyword or SolarWinds?

The real total cost of ownership (TCO) of Content Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Skyword and SolarWinds.

Skyword accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TrackMaven is rated 6, which is similar to the average cost of Content Management software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Content Management software cost.

Bottom line: Skyword is more expensive than SolarWinds.

Which software includes more/better features?

We've compared Skyword Vs. SolarWinds Service Desk based on some of the most important and required Content Management features.

Skyword: We are still working to collect the list of features for Skyword.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Skyword's typical customers include: Medium and large size businesses, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.

Skyword

ITQlick rating
(4.4/5)

TrackMaven is a cloud-based content marketing solution designed to help the user improve ROI and results on 18 different channels such as PR, social, ads, automation, and CRM among others. The solution core fea...

Categories: Content Marketing, Marketing, Brand Management, SEO.

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

Compare features

Skyword: 0 Features

We are working to collect the list of features

SolarWinds: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Skyword
ITQlick rating
4.4/5
Score
83/100
Pricing
7/10
License pricing
Pricing not available
Functionality
5
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
IZEA
ITQlick rating
4.2/5
Score
91/100
Pricing
6.4/10
License pricing
$149 per month
Functionality
3
Review
Syndigo
ITQlick rating
4.4/5
Score
89/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
3
Drupal
ITQlick rating
4.3/5
Score
87/100
Pricing
3/10
License pricing
$500 per month
Functionality
8
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.