Shlomi Lavi /
Jun 16, 2022
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Bottom Line: Which is Better - TrackVia or WebQA?
WebQA is more expensive to implement (TCO) than TrackVia, and TrackVia is rated higher (83/100) than WebQA (77/100). TrackVia offers users more features (15) than WebQA (0). There is a clear winner in this case and it is TrackVia!
Looking for the right Workflow Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
TrackVia Vs. WebQA
TrackVia: TrackVia is a privately held company based in the Mile High City - Denver, CO. We have thousands of active users all over the world who have built nearly 7,000 applications, ranging from simple productivity tools to sophisticated, enterprise-grade applications.
WebQA: Founded in late 2000, WebQA identified customer service as an area of operational improvement for businesses, universities, and governments (GovQA) and subsequently started to develop technologies to automate this area – initially through piloting with large-scale organizations.
In mid 2007, WebQA launched its platform and invested substantially...
Who is more expensive? TrackVia or WebQA?
The real total cost of ownership (TCO) of Workflow Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TrackVia and WebQA.
TrackVia price starts at $499 per month , On a scale between 1 to 10 TrackVia is rated 2, which is much lower than the average cost of Workflow Management software. WebQA accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TrackVia is rated 2, which is much lower than the average cost of Workflow Management software.
Bottom line: TrackVia cost is around the same cost of WebQA.
Which software includes more/better features?
We've compared TrackVia Vs. WebQA based on some of the most important and required Workflow Management features.
TrackVia: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Case Management, Contact Management, Customer Database, Customer Support Tracking, Dashboards, Document Management.
WebQA: We are still working to collect the list of features for WebQA.
Target customer size
TrackVia is ideal for start-up to large companies that would like to simplify and organize their management, tracking, analysis and reporting of customer information and communication, projects, assets, sales and other business processes. Customers of the software include small and medium businesses as well as large enterprises.