Shlomi Lavi /
Feb 28, 2023
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Bottom Line: Which is Better - Trello or OneDesk - Help Desk?
OneDesk - Help Desk is more expensive to implement (TCO) than Trello, and Trello is rated higher (99/100) than OneDesk - Help Desk (57/100). OneDesk - Help Desk offers users more features (14) than Trello (6).
Looking for the right Project Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Fog Creek Software Vs. OneDesk Inc.
Fog Creek Software:
Fog Creek Software is a software company specializing in project management tools. Its main products are FogBugz, a web-based project management tool, Fog Creek Copilot, a remote assistance tool, CityDesk, a desktop-based content management system, Kiln, a source control and code review tool built around Mercurial, and Trello, a collaborati...
OneDesk Inc.: OneDesk is a unified software platform featuring 7 essential product-focused applications that connect colleagues, customers & partners for better-aligned products & services. OneDesk's Unified Product Platform(TM) combines customer feedback management, innovation & idea management, requirements analysis & management, issue tracking, task & projec...
Who is more expensive? Trello or OneDesk - Help Desk?
The real total cost of ownership (TCO) of Project Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Trello and OneDesk - Help Desk.
Trello price starts at $5 per user/month , On a scale between 1 to 10 Trello is rated 2, which is much lower than the average cost of Project Management software. OneDesk - Help Desk price starts at $30 per user/month , When comparing OneDesk - Help Desk to its competitors, the software is rated 4 - lower than the average Project Management software cost.
Bottom line: OneDesk - Help Desk is more expensive than Trello.
Which software includes more/better features?
We've compared Trello Vs. OneDesk - Help Desk based on some of the most important and required Project Management features.
Trello: Collaboration, Document Management, Issue Tracking, Project Management, Scheduling, Task Management.
OneDesk - Help Desk: Collaboration, Document Management, Issue Tracking, Project Management, Resource Management.
Target customer size
Trello is a project management software that caters to a wide range of industries and customers. Customers of the software include businesses of all sizes and a wide range of types.