Compare TrialWorks and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - TrialWorks or Salesforce CRM?

TrialWorks is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than TrialWorks (80/100). Salesforce CRM offers users more features (21) than TrialWorks (8). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Legal Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TrialWorks Vs. Salesforce.com

TrialWorks: TrialWorks is the most established and widely used legal case management software solution in our industry. We have achieved our market share by continuously developing our features over more than two decades. Our robust feature set, reliability, and deep functionality are relied on every day by the nation’s top attorneys.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? TrialWorks or Salesforce?

The real total cost of ownership (TCO) of Legal Document Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TrialWorks and Salesforce.

TrialWorks price starts at $495 per license , On a scale between 1 to 10 TrialWorks is rated 8, which is higher than the average cost of Legal Document Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Legal Document Management software cost.

Bottom line: TrialWorks is more expensive than Salesforce.

Which software includes more/better features?

We've compared TrialWorks Vs. Salesforce CRM based on some of the most important and required Legal Document Management features.

TrialWorks: Version Control, Document Assembly, Document Indexing, Document Management, Communications, Expense Management, Time Tracking, Task Management.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

TrialWorks's typical customers include: Small, medium and large size businesses, Salesforce is optimal for people as well as companies.



TrialWorks

ITQlick rating
(4.4/5)

starts at $495 per license

TrialWorks is a growing cloud-based Legal Management software, it is designed to support small, medium and large size business. TrialWorks received a rating of 4.4 from ITQlick team. The software cost is consid...

Categories: Strategic Planning, Reporting, Communications, Case Management.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

TrialWorks: 8 Features

Version Control
Document Assembly
Document Indexing
Document Management
Communications
Expense Management
Time Tracking
Task Management

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
TrialWorks
ITQlick rating
4.4/5
Score
80/100
Pricing
9.8/10
License pricing
$495 per license
Functionality
20
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
mattero
ITQlick rating
4.8/5
Score
82/100
Pricing
4/10
License pricing
$30 per user/month
Functionality
16
InfoTrack
ITQlick rating
4.5/5
Score
82/100
Pricing
4/10
License pricing
$3 per transaction
Functionality
7
iManage
ITQlick rating
3.2/5
Score
74/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.