Compare Truly Wireless and SolarWinds Service Desk - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Truly Wireless or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than Truly Wireless, and SolarWinds Service Desk is rated higher (94/100) than Truly Wireless (80/100). SolarWinds Service Desk offers users more features (18) than Truly Wireless (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TRULY Vs. Samanage

TRULY: The best way to track, understand and act upon your conversations at scale.Get a complete picture of your customer conversations, and go beyond simple activity data. Surface actionable insights to drive hiring, onboarding, coaching and pipeline management.

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Truly Wireless or SolarWinds?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Truly Wireless and SolarWinds.

Truly Wireless price starts at $500 per month , On a scale between 1 to 10 Truly Wireless is rated 2, which is much lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: SolarWinds is more expensive than Truly Wireless.

Which software includes more/better features?

We've compared Truly Wireless Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.

Truly Wireless: Call Conferencing, Call Recording, Call Transfer, Multi-Part Conferencing, VoIP.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

The common users of Truly Wireless software are the entrepreneurs from small (with 10 to 200 employees) to medium-sized businesses (500 to 1,500 employees) that make use of the Voice over IP (VoIP) phone systems, data hosting and related services. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.