Compare UJET and WebPT - Feb 2023

Shlomi LaviShlomi Lavi / Feb 17, 2023

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Bottom Line: Which is Better - UJET or WebPT?

WebPT is more expensive to implement (TCO) than UJET, and WebPT is rated higher (98/100) than UJET (82/100). UJET offers users more features (7) than WebPT (5).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

UJET Vs. WebPT

UJET: UJET is the innovation leader in cloud contact center software. Our ultra-modern customer support platform lets you optimize customer communications at every touch point: phone, web and app. UJETs actionable data intelligence and insanely great tools help customer support teams elevate their performance so they can delight your customers — and you ...

WebPT: In 2006, Heidi Jannenga, a leading sports physical therapist and clinic director, was trying to find simple documentation software for her outpatient therapy clinic that was web-based, affordable, and specifically for physical therapy practices. She asked her husband Brad, a veteran software developer specializing in web-based applications, to help...

Who is more expensive? UJET or WebPT EMR?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UJET and WebPT EMR.

UJET price starts at $65 per month , On a scale between 1 to 10 UJET is rated 2, which is much lower than the average cost of Call Center software. WebPT EMR price starts at $3 per provider/day , When comparing WebPT EMR to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: WebPT EMR is more expensive than UJET.

Which software includes more/better features?

We've compared UJET Vs. WebPT based on some of the most important and required Call Center features.

UJET: Customer Service, Customer Experience Management, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, Call Center.

WebPT EMR: Billing & Invoicing, Appointment Management, Charting, HIPAA Compliant, Patient portal.

Target customer size

UJET's typical customers include: Small, medium and large size businesses,

WebPT EMR is specifically designed for physical therapy practices of all sizes, from small independent clinics to large multi-location organizations.



UJET

ITQlick rating
(4.5/5)

starts at $65 per month

Ujet is a call center software designed to help businesses improve customer experience and eliminate channel switching. The software has an AI and automated system that helps save cost and drive efficiency in c...

Categories: Financial reporting, Data Analysis Tools, Communications, Call Recording.

WebPT

ITQlick rating
(4.4/5)

starts at $3 per provider/day

WebPT EMR is a cloud-based electronic health record solution that is used in practices of all sizes in hospitals and clinics of all sizes. The solution is designed to be used in multiple disciplines such as gen...

Categories: Billing & Invoicing, Medical, CCHIT Certified EMR / EHR, Cloud Based EMR, E-Prescribing.

Compare specifications

UJET Specifications

ITQlick Score: 82/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Call Center -> UJET review
Company: UJET
Pricing: starts at $65 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: UJET review, UJET pricing, UJET alternatives

WebPT Specifications

ITQlick Score: 98/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Medical -> WebPT review
Company: WebPT
Pricing: starts at $3 per provider/day
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: WebPT review, WebPT pricing, WebPT alternatives

Compare features

UJET: 7 Features

Customer Service
Customer Experience Management
Blended Call Center
Call Queue Management
Call Recording
Inbound Call Center
Call Center

WebPT EMR: 5 Features

Billing & Invoicing
Appointment Management
Charting
HIPAA Compliant
Patient portal
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
UJET
ITQlick rating
4.5/5
Score
82/100
Pricing
2.8/10
License pricing
$65 per month
Functionality
20
Review
Compare
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.