Shlomi Lavi /
Feb 17, 2023
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Bottom Line: Which is Better - UJET or WebPT?
WebPT is more expensive to implement (TCO) than UJET, and WebPT is rated higher (98/100) than UJET (82/100). UJET offers users more features (7) than WebPT (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
UJET Vs. WebPT
UJET: UJET is the innovation leader in cloud contact center software. Our ultra-modern customer support platform lets you optimize customer communications at every touch point: phone, web and app. UJETs actionable data intelligence and insanely great tools help customer support teams elevate their performance so they can delight your customers — and you ...
WebPT: In 2006, Heidi Jannenga, a leading sports physical therapist and clinic director, was trying to find simple documentation software for her outpatient therapy clinic that was web-based, affordable, and specifically for physical therapy practices. She asked her husband Brad, a veteran software developer specializing in web-based applications, to help...
Who is more expensive? UJET or WebPT EMR?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UJET and WebPT EMR.
UJET price starts at $65 per month , On a scale between 1 to 10 UJET is rated 2, which is much lower than the average cost of Call Center software. WebPT EMR price starts at $3 per provider/day , When comparing WebPT EMR to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: WebPT EMR is more expensive than UJET.
Which software includes more/better features?
We've compared UJET Vs. WebPT based on some of the most important and required Call Center features.
UJET: Customer Service, Customer Experience Management, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, Call Center.
WebPT EMR: Billing & Invoicing, Appointment Management, Charting, HIPAA Compliant, Patient portal.
Target customer size
UJET's typical customers include: Small, medium and large size businesses,
WebPT EMR is specifically designed for physical therapy practices of all sizes, from small independent clinics to large multi-location organizations.