Compare UltraVNC and Zoho Assist - Apr 2022

Shlomi LaviShlomi Lavi / Apr 15, 2022

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Bottom Line: Which is Better - UltraVNC or Zoho Assist?

UltraVNC is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than UltraVNC (86/100). Both tools offer the same amount of features.

Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

UltraVNC Vs. Zoho

UltraVNC: UltraVNC is notable as the base for free no-install remote help desk options including UltraVNC Single Click ("SC") and PCHelpWare. These operate by generating pre-configured executables that can be downloaded and run on systems needing support; these applications then connect back to server software running on the system providing support.

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? UltraVNC or Zoho Assist?

The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UltraVNC and Zoho Assist.

UltraVNC price starts at $100 per user/year , On a scale between 1 to 10 UltraVNC is rated 4, which is lower than the average cost of Remote Support software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.

Bottom line: UltraVNC is more expensive than Zoho Assist.

Which software includes more/better features?

We've compared UltraVNC Vs. Zoho Assist based on some of the most important and required Remote Support features.

UltraVNC: Data Import/Export, Basic Reports, Online Customer Support.

Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

UltraVNC's typical customers include: Small, medium and large size businesses, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.

UltraVNC

ITQlick rating
(3.2/5)

starts at $100 per user/year

UltraVNC is remote support software that displays the screen of another computer, allows the sharing and control of the screens over the internet or network, transfers files, and communicates quickly.

Categories: Remote Access.

Zoho Assist

ITQlick rating
(4.5/5)

starts at $10 per technician/month

ZOHO Assist is a software solution that provides a straight forward and simple user interface that helps users connect to remote computers from anywhere on the world. The connection can be made as long as there...

Categories: Customer Service, Help Desk, IT Management, Remote Access, Remote Support.

Compare specifications

Compare features

UltraVNC: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Zoho Assist: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
UltraVNC
ITQlick rating
3.2/5
Score
86/100
Pricing
5.6/10
License pricing
$100 per user/year
Functionality
4
Compare
Zoho Ass...
ITQlick rating
4.5/5
Score
90/100
Pricing
2/10
License pricing
$10 per technician/month
Functionality
10
ConnectW...
ITQlick rating
4.7/5
Score
94/100
Pricing
2/10
License pricing
$27 per user/month
Functionality
15
GoToMyPC
ITQlick rating
4.6/5
Score
86/100
Pricing
6.4/10
License pricing
$28 per computer/month
Functionality
4
Barracud...
ITQlick rating
4.2/5
Score
86/100
Pricing
3.4/10
License pricing
$681 per license
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.