Shlomi Lavi /
Feb 28, 2023
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Bottom Line: Which is Better - UpKeep or ServiceChannel?
ServiceChannel is more expensive to implement (TCO) than UpKeep, and UpKeep is rated higher (94/100) than ServiceChannel (81/100). UpKeep offers users more features (7) than ServiceChannel (5). There is a clear winner in this case and it is UpKeep!
Looking for the right Maintenance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
UpKeep Maintenance Management Vs. ServiceChannel
UpKeep Maintenance Management: UpKeep Maintenance Management is headquartered in Los Angeles, California, and serves the global business community. As a type of Computerized Maintenance Management System (CMMS), Upkeep goes one step further: it is the premier mobile-first tool of its kind in the market. Rather than relying on a desktop, UpKeep enables businesses to conveniently...
ServiceChannel: ServiceChannel offers a single web- and mobile-based platform to source, procure, manage and pay for facility maintenance services from commercial contractors. The SaaS-based solutions provides a real-time view of service data across all trades, locations and contractors to facilities managers and company staff.
Who is more expensive? UpKeep or ServiceChannel?
The real total cost of ownership (TCO) of Maintenance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UpKeep and ServiceChannel.
UpKeep price starts at $45 per user/month , On a scale between 1 to 10 UpKeep is rated 2, which is much lower than the average cost of Maintenance software. ServiceChannel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 UpKeep is rated 2, which is much lower than the average cost of Maintenance software.
Bottom line: UpKeep cost is around the same cost of ServiceChannel.
Which software includes more/better features?
We've compared UpKeep Vs. ServiceChannel based on some of the most important and required Maintenance features.
UpKeep: Remote Access, Inventory Management, Work Order Management, Mobile Access, Purchasing, RFID Integration, Vendor Managed Inventory.
ServiceChannel: Mobile Access, Fixed Asset Management, PO: Purchase orders, Preventive Maintenance, Work Order Management.
Target customer size
UpKeep Maintenance software is used by a wide range of businesses across various industries, including manufacturing, facilities management, property management, hospitality, and transportation. The software can be used by small and medium businesses as well as large enterprises.