Compare Uptime Infrastructure Monitor and SolarWinds Service Desk - Jan 2023

Shlomi LaviShlomi Lavi / Jan 26, 2023

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Bottom Line: Which is Better - Uptime Infrastructure Monitor or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than Uptime Infrastructure Monitor, and SolarWinds Service Desk is rated higher (94/100) than Uptime Infrastructure Monitor (80/100). SolarWinds Service Desk offers users more features (18) than Uptime Infrastructure Monitor (0).

Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

IDERA, Inc. Vs. Samanage

IDERA, Inc.: IDERA understands that IT doesn’t run on the network – it runs on the data and databases that power your business. That’s why we design our products with the database as the nucleus of your IT universe. Our database lifecycle management solutions allow database and IT professionals to design, monitor and manage data systems with complete confidenc...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Uptime Infrastructure Monitor or SolarWinds?

The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Uptime Infrastructure Monitor and SolarWinds.

Uptime Infrastructure Monitor price starts at $997.60 per license , On a scale between 1 to 10 Uptime Infrastructure Monitor is rated 2, which is much lower than the average cost of Network Monitoring software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Network Monitoring software cost.

Bottom line: SolarWinds is more expensive than Uptime Infrastructure Monitor.

Which software includes more/better features?

We've compared Uptime Infrastructure Monitor Vs. SolarWinds Service Desk based on some of the most important and required Network Monitoring features.

Uptime Infrastructure Monitor: We are still working to collect the list of features for Uptime Infrastructure Monitor.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

The general users of Uptime Infrastructure Monitor are those engaging with small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that harness the services from IT, web and data hosting and other related information services, mainly with IT management, performance management and application monitoring. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.

Uptime Infrastructure Monitor

ITQlick rating
(5/5)

starts at $997.60 per license

Uptime Infrastructure Monitor is a software that helps users in monitoring and viewing the performance of physical servers, virtual machines, network devices, applications, and services across multiple platform...

Categories: Performance Management, Data Management, Application Monitoring, IT Management.

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

Compare features

Uptime Infrastructure Monitor: 0 Features

We are working to collect the list of features

SolarWinds: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Uptime I...
ITQlick rating
5/5
Score
80/100
Pricing
3.8/10
License pricing
$997.60 per license
Functionality
8
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Spectrum
ITQlick rating
4/5
Score
92/100
Pricing
9.2/10
License pricing
$49.99 per month
Functionality
10
AdRem Ne...
ITQlick rating
5/5
Score
90/100
Pricing
3.6/10
License pricing
$1,500 per license
Functionality
4
Network ...
ITQlick rating
4.5/5
Score
85/100
Pricing
8/10
License pricing
$1,750 per license
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.