USAN ACD is a cloud-based customer service call center that helps users connect with their customers for easy communication. Automated call dialer helps the customers using it to connect with remote customers w...
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
USAN ACD is more expensive to implement (TCO) than TouchStar Dialler, and USAN ACD is rated higher (76/100) than TouchStar Dialler (25/100). USAN ACD offers users more features (3) than TouchStar Dialler (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USAN ACD and TouchStar Dialler.
USAN ACD accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 USAN ACD is rated 8, which is higher than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 USAN ACD is rated 8, which is higher than the average cost of Call Center software.
Bottom line: USAN ACD is more expensive than TouchStar Dialler.
We've compared USAN ACD Vs. TouchStar Dialler based on some of the most important and required Call Center features.
USAN ACD: Data Import/Export, Basic Reports, Online Customer Support.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
USAN ACD's typical customers include: Small, medium and large size businesses, and TouchStar Dialler's target customer size include: SMBs.
USAN ACD is a cloud-based customer service call center that helps users connect with their customers for easy communication. Automated call dialer helps the customers using it to connect with remote customers w...
Compare Pricing
TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
Compare PricingITQlick Score: | 76/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 8/10 - high cost |
Category: | Call Center -> USAN ACD review |
Company: | USAN INC |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | USAN ACD review, USAN ACD pricing, USAN ACD alternatives |
ITQlick Score: | 25/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> TouchStar Dialler review |
Company: | Daviker Group |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | TouchStar Dialler review, TouchStar Dialler pricing, TouchStar Dialler alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.