starts at $1,000 per license
USAN IVR is a Cloud-based Call Center Software that enables its users to set up an omnichannel IVR system to bolster customer service experience.
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USAN IVR is more expensive to implement (TCO) than iNexus, and USAN IVR is rated higher (89/100) than iNexus (79/100). USAN IVR offers users more features (3) than iNexus (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
NexInteractive: NexInteractive was founded by two technology visionaries, who have developed telephony platforms for several of the top 10 dialer CRM call center technology companies in the World. They are the original authors of “Prospector” a dialer telephony engine that’s in over 800 call centers worldwide. Inventors of the VOIP “PARAGON” Softphone, and Creator...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USAN IVR and iNexus.
USAN IVR price starts at $1,000 per license , On a scale between 1 to 10 USAN IVR is rated 6, which is similar to the average cost of Call Center software. iNexus price starts at $49 per month , When comparing iNexus to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: USAN IVR is more expensive than iNexus.
We've compared USAN IVR Vs. iNexus based on some of the most important and required Call Center features.
USAN IVR: Data Import/Export, Basic Reports, Online Customer Support.
iNexus: We are still working to collect the list of features for iNexus.
USAN IVR's typical customers include: Small business, Large business, The software is a useful solution for businesses of all sizes and a wide range of types.
starts at $1,000 per license
USAN IVR is a Cloud-based Call Center Software that enables its users to set up an omnichannel IVR system to bolster customer service experience.
Compare PricingITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> USAN IVR review |
Company: | USAN INC |
Pricing: | starts at $1,000 per license |
Typical customers: | Small business, Large business |
Platforms: | Desktop, Cloud |
Links: | USAN IVR review, USAN IVR pricing, USAN IVR alternatives |
ITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> iNexus review |
Company: | NexInteractive |
Pricing: | starts at $49 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | iNexus review, iNexus pricing, iNexus alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.