Shlomi Lavi /
Mar 26, 2022
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Bottom Line: Which is Better - USAN Predictive Dialer or RingCentral Phone?
USAN Predictive Dialer is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than USAN Predictive Dialer (75/100). RingCentral Phone offers users more features (15) than USAN Predictive Dialer (5). There is a clear winner in this case and it is RingCentral Phone!
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
USAN INC Vs. RingCentral
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who is more expensive? USAN Predictive Dialer or RingCentral Phone?
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USAN Predictive Dialer and RingCentral Phone.
USAN Predictive Dialer price starts at $34.95 per license , On a scale between 1 to 10 USAN Predictive Dialer is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: USAN Predictive Dialer is more expensive than RingCentral Phone.
Which software includes more/better features?
We've compared USAN Predictive Dialer Vs. RingCentral Phone based on some of the most important and required Auto Dialer / Predictive Dialer features.
USAN Predictive Dialer: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Inbound Call Center, Virtual Call Center Support.
RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
USAN extends help to organisation of any kind across various industries. RingCentral Professional is specifically designed to help individuals who are always on-the-go.