Compare UseResponse and monday.com - Feb 2023
Compare Pricing
Shlomi Lavi / Feb 28, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - UseResponse or monday.com?
monday.com is more expensive to implement (TCO) than UseResponse, and monday.com is rated higher (98/100) than UseResponse (79/100). monday.com offers users more features (35) than UseResponse (8). There is a clear winner in this case and it is monday.com!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
UserScape, Inc. Vs. monday.com
UserScape, Inc.: Our flagship product, HelpSpot can centralize and effectively manage your customer support. Its unique, intuitive workflow, and customer-friendly features empowers staff and customers alike, allowing you to drive down costs while delivering a superior customer experience.
monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...
Who is more expensive? UseResponse or monday.com?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UseResponse and monday.com.
UseResponse price starts at $1,490 per year , On a scale between 1 to 10 UseResponse is rated 4, which is lower than the average cost of Help Desk software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: UseResponse cost is around the same cost of monday.com.
Which software includes more/better features?
We've compared UseResponse Vs. monday.com based on some of the most important and required Help Desk features.
UseResponse: Customer Survey, Incident / Request Management, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Mobile Integration, Remote Control Access, Reporting, Self Service Portal.
monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.
Target customer size
UseResponse's typical customers include: Small, medium and large size businesses,
Monday.
monday.com
starts at $10 per seat/month
monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows ...
PriceDemoCompare specifications
UseResponse Specifications
| ITQlick Score: | 79/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> UseResponse review |
| Company: | UserScape, Inc. |
| Pricing: | starts at $1,490 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | UseResponse review, UseResponse pricing, UseResponse alternatives |
monday.com Specifications
| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Project Management -> monday.com review |
| Company: | monday.com |
| Pricing: | starts at $10 per seat/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | monday.com review, monday.com pricing, monday.com alternatives |
Compare features
UseResponse: 8 Features
monday.com: 35 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.