Compare UserIQ and ChurnZero - Mar 2022

Shlomi LaviShlomi Lavi / Mar 25, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - UserIQ or ChurnZero?

ChurnZero is more expensive to implement (TCO) than UserIQ, and ChurnZero is rated higher (75/100) than UserIQ (54/100).

Looking for the right Customer Success solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

UserIQ Vs. ChurnZero

UserIQ: UserIQ is an Atlanta based company built with one thing in mind — intelligent engagement. In fact, we’re on a mission to build the most intelligent, most automated, and most effective in-app data engine and engagement tool ever known to man. With UserIQ, you can track, understand and engage your web and mobile users in real time, in-application. A...

ChurnZero: Put simply, our focus is our customers. As a Customer Success company, our customers and their continued success is at the heart of everything we do. ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. Our software solutions allow businesses to understand how their customers use their produ...

Who is more expensive? UserIQ or ChurnZero?

The real total cost of ownership (TCO) of Customer Success software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UserIQ and ChurnZero.

UserIQ accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 UserIQ is rated 6, which is similar to the average cost of Customer Success software. ChurnZero accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 UserIQ is rated 6, which is similar to the average cost of Customer Success software.

Bottom line: ChurnZero is more expensive than UserIQ.

Which software includes more/better features?

We've compared UserIQ Vs. ChurnZero based on some of the most important and required Customer Success features.

UserIQ: We are still working to collect the list of features for UserIQ.

ChurnZero: We are still working to collect the list of features for ChurnZero.

Target customer size

UserIQ's typical customers include: Small, medium and large size businesses, and ChurnZero's target customer size include: Start up, Small business, Medium business, Large business.



UserIQ

ITQlick rating
(4.5/5)

UserIQ is a growing cloud-based Marketing Automation software, it is designed to support small, medium and large size business. UserIQ received a rating of 4.5 from ITQlick team. The software cost is considered...

Categories: Data Analysis Tools, Marketing, Marketing Automation, Web analytics.

ChurnZero

ITQlick rating
(4.8/5)

Put simply, our focus is our customers. As a Customer Success company, our customers and their continued success is at the heart of everything we do. ChurnZero is a real-time Customer Success platform that h...

Categories: Customer Loyalty, Usage Tracking.

Compare specifications

Compare features

UserIQ: 0 Features

We are working to collect the list of features

ChurnZero: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
UserIQ
ITQlick rating
4.5/5
Score
54/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
4
Review
Compare
ChurnZero
ITQlick rating
4.8/5
Score
75/100
Pricing
10/10
License pricing
Pricing not available
Functionality
3
Verishow
ITQlick rating
5/5
Score
75/100
Pricing
2/10
License pricing
$39 per seat/month
Functionality
29
NICE CXo...
ITQlick rating
3/5
Score
63/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Natero
ITQlick rating
4.6/5
Score
62/100
Pricing
6/10
License pricing
$240 per month
Functionality
6
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.