Compare Userlike Live Chat and Pipedrive - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Userlike Live Chat or Pipedrive?

Pipedrive is more expensive to implement (TCO) than Userlike Live Chat, and Pipedrive is rated higher (99/100) than Userlike Live Chat (61/100). Pipedrive offers users more features (4) than Userlike Live Chat (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Userlike Live Chat Vs. Pipedrive

Userlike Live Chat: Userlike offers a professional and lightweight live chat software for websites. Raise your conversion rates and create happy and loyal customers through an outstanding online customer service. Our various software packages connect to the needs of businesses from any size.

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? Userlike Live Chat or Pipedrive?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Userlike Live Chat and Pipedrive.

Userlike Live Chat price starts at $29 per month , On a scale between 1 to 10 Userlike Live Chat Software is rated 2, which is much lower than the average cost of CRM software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Userlike Live Chat cost is around the same cost of Pipedrive.

Which software includes more/better features?

We've compared Userlike Live Chat Vs. Pipedrive based on some of the most important and required CRM features.

Userlike Live Chat: We are still working to collect the list of features for Userlike Live Chat.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Customers of the software include retail businesses of all sizes and a wide range of types. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.

Userlike Live Chat

ITQlick rating
(4.8/5)

starts at $29 per month

Userlike Live Chat is a web based help desk and customer support solution for businesses of all sizes. It offers such services as customer surveys, team management, customer engagement, and others. The software...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

Pipedrive

ITQlick rating
(4.6/5)

starts at $9.90 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

Userlike Live Chat: 0 Features

We are working to collect the list of features

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Userlike...
ITQlick rating
4.8/5
Score
61/100
Pricing
2/10
License pricing
$29 per month
Functionality
14
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.