Compare USERSNAP and MantisBT - May 2022

Shlomi LaviShlomi Lavi / May 21, 2022

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Bottom Line: Which is Better - USERSNAP or MantisBT?

USERSNAP is more expensive to implement (TCO) than MantisBT, and USERSNAP is rated higher (90/100) than MantisBT (84/100). MantisBT offers users more features (5) than USERSNAP (0).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Usersnap Vs. MantisBT

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

MantisBT: MantisBT is a free popular web-based bugtracking system (feature list). It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. Almost any web browser should be able to function as a client. It is released under the t...

Who is more expensive? USERSNAP or MantisBT?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USERSNAP and MantisBT.

USERSNAP price starts at $9 per 2 users/month , On a scale between 1 to 10 USERSNAP is rated 4, which is lower than the average cost of Issue Management software. MantisBT price starts at $4.95 per month , When comparing MantisBT to its competitors, the software is rated 2 - much lower than the average Issue Management software cost.

Bottom line: USERSNAP is more expensive than MantisBT.

Which software includes more/better features?

We've compared USERSNAP Vs. MantisBT based on some of the most important and required Issue Management features.

USERSNAP: We are still working to collect the list of features for USERSNAP.

MantisBT: Workflow, Issue Tracking, Issue Management, Configurable Workflow, Graphical Workflow Editor.

Target customer size

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking. and MantisBT's target customer size include: Small, medium and large size businesses.

USERSNAP

ITQlick rating
(5/5)

starts at $9 per 2 users/month

Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.

Categories: Bug Tracking.

MantisBT

ITQlick rating
(4/5)

starts at $4.95 per month

MantisBT is a web-based Issue Management software that enables Team managers to collaborate between members and clients and manage access control based on project roles.

Categories: Team Collaboration, Workflow Management, Vendor Management, Issue Management, Project Workflow.

Compare specifications

Compare features

USERSNAP: 0 Features

We are working to collect the list of features

MantisBT: 5 Features

Workflow
Issue Tracking
Issue Management
Configurable Workflow
Graphical Workflow Editor
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
Compare
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
SOSAFE
ITQlick rating
5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
10
Review
Trac
ITQlick rating
4.3/5
Score
79/100
Pricing
3/10
License pricing
$1,125 per year
Functionality
5
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.