Compare USERSNAP and Planio - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - USERSNAP or Planio?

Planio is more expensive to implement (TCO) than USERSNAP, and USERSNAP is rated higher (90/100) than Planio (78/100). Planio offers users more features (7) than USERSNAP (0).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Usersnap Vs. Planio GmbH

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

Planio GmbH: Goodbye Chaos - Hello Project Success!nnPlanio is engineered to make your projects more successful and fun! You’ll immediately see improvements in your work, planning, and team collaboration. But don’t take our word for it... try it yourself, for free!

Who is more expensive? USERSNAP or Planio?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USERSNAP and Planio.

USERSNAP price starts at $9 per 2 users/month , On a scale between 1 to 10 USERSNAP is rated 4, which is lower than the average cost of Issue Management software. Planio price starts at $21.56 per month , When comparing Planio to its competitors, the software is rated 6 - similar to the average Issue Management software cost.

Bottom line: Planio is more expensive than USERSNAP.

Which software includes more/better features?

We've compared USERSNAP Vs. Planio based on some of the most important and required Issue Management features.

USERSNAP: We are still working to collect the list of features for USERSNAP.

Planio: Basic Reports, Data Import/Export, Online Customer Support, Workflow, Issue Tracking.

Target customer size

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking. Customers of the software include businesses of all sizes, including large multi-national companies.