Compare USERSNAP vs Planio

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
USERSNAP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$69 per user/month
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Planio
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
78/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$9 per month
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
ChangeGear
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
86/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$4,995 per license
Hosting
On premise
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review
MantisBT
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$14.95 per user/month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Trac
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
79/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$1,125 per year
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review

USERSNAP Vs. Planio: Which is better?

Shlomi Lavi / Oct 29, 2019

Looking for the right Issue Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

Planio GmbH: Goodbye Chaos - Hello Project Success!nnPlanio is engineered to make your projects more successful and fun! You’ll immediately see improvements in your work, planning, and team collaboration. But don’t take our word for it... try it yourself, for free!

Pricing/cost comparison

The real cost of Issue Management software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for USERSNAP TCO and Planio total cost to help with the total cost of ownership calculation.

USERSNAP price Starting from $69 per user/month , on a scale between 1 to 10 USERSNAP is rated 4, which is lower than the average cost of Issue Management software. Planio price Starting from $9 per month , when comparing Planio to their competitors, the software is rated 6 - similar to the average Issue Management software cost.

Bottom line:Planio is more expensive than USERSNAP.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared USERSNAP Vs. Planio based on some of the most important and required Issue Management features.
USERSNAP: We are still working to collect the list of features of USERSNAP. .
Planio list of features include the following: Basic Reports, Data Import/Export, Online Customer Support, Workflow, Issue Tracking, .

Target customer size

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking. Customers of the software include businesses of all sizes, including large multi-national companies.

USERSNAP

ITQlick rating
(5/5)

Starting from $69 per user/month

Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.

Categories: Bug Tracking.

Planio

ITQlick rating
(4.6/5)

Starting from $9 per month

Planio is a web based project management solution for businesses of all sizes. Its capabilities include task management, resource management, collaboration, issue tracking, and others. The software was ...

Categories: Team Collaboration, Ticket Management, Bug Tracking, Field ticketing, Press Releases.

Compare screenshots

Compare specifications

USERSNAP Specifications

Name: USERSNAP
Company: Usersnap
Address United states
Website:https://usersnap.com/
Platforms: Desktop

Planio Specifications

Name: Planio
Company: Planio GmbH
Address Rudolfstr. 14, Berlin, 10245
Website:https://plan.io/
Platforms: Desktop, Mobile, Cloud

Compare features

USERSNAP: 0 Features

We are working to collect the list of features

Planio: 7 Features

Basic Reports
Data Import/Export
Online Customer Support
Workflow
Issue Tracking
Task Management
Ticket Management