Compare USERSNAP and test IO - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - USERSNAP or test IO?

test IO is more expensive to implement (TCO) than USERSNAP, and USERSNAP is rated higher (90/100) than test IO (84/100).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Usersnap Vs. test IO

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

test IO: test IO was founded in 2011. We’re located in San Francisco and Berlin.We help businesses to ship better apps with fewer bugs.

Who is more expensive? USERSNAP or test IO?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USERSNAP and test IO.

USERSNAP price starts at $9 per 2 users/month , On a scale between 1 to 10 USERSNAP is rated 4, which is lower than the average cost of Issue Management software. test IO price starts at $2,000 per feature/month , When comparing test IO to its competitors, the software is rated 10 - much higher than the average Issue Management software cost.

Bottom line: test IO is more expensive than USERSNAP.

Which software includes more/better features?

We've compared USERSNAP Vs. test IO based on some of the most important and required Issue Management features.

USERSNAP: We are still working to collect the list of features for USERSNAP.

test IO: We are still working to collect the list of features for test IO.

Target customer size

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking. The typical customers who benefit from using test IO are those belonging to small to medium-sized business as well as large enterprises mainly in the field of software repair.