Compare USERSNAP and Trac - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - USERSNAP or Trac?

USERSNAP is more expensive to implement (TCO) than Trac, and USERSNAP is rated higher (90/100) than Trac (79/100). Trac offers users more features (3) than USERSNAP (0).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Usersnap Vs. Edgewall Software

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

Edgewall Software: edgewall.org is a place where a community of software developers collaborate on creating exciting open source software based on the Python programming language. It is best known for the popular web-based project management tool Trac.

Who is more expensive? USERSNAP or Trac?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USERSNAP and Trac.

USERSNAP price starts at $9 per 2 users/month , On a scale between 1 to 10 USERSNAP is rated 4, which is lower than the average cost of Issue Management software. Trac price starts at $1,125 per year , When comparing Trac to its competitors, the software is rated 2 - much lower than the average Issue Management software cost.

Bottom line: USERSNAP is more expensive than Trac.

Which software includes more/better features?

We've compared USERSNAP Vs. Trac based on some of the most important and required Issue Management features.

USERSNAP: We are still working to collect the list of features for USERSNAP.

Trac: Document Management, Issue Tracking, Project Management.

Target customer size

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking. The software is a viable solution for businesses of all sizes and a wide range of types.