Compare USERSNAP and Trac - Apr 2022

USERSNAP

ITQlick rating
(5/5)

starts at $9 per 2 users/month

Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.

Categories: Bug Tracking.

Trac

ITQlick rating
(4.3/5)

starts at $1,125 per year

Trac is a source and project management solution for businesses of all sizes. Other than project management, it also facilitates issue tracking, collaboration, and other capabilities. The software was designed ...

Categories: Project Management, Issue Management.

Compare specifications

Compare features

USERSNAP: 0 Features

We are working to collect the list of features

Trac: 3 Features

Document Management
Issue Tracking
Project Management
Shlomi LaviShlomi Lavi / Apr 17, 2022

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Bottom Line: Which is Better - USERSNAP or Trac?

USERSNAP is more expensive to implement (TCO) than Trac, USERSNAP is rated higher (90/100) than Trac (79/100). Trac offers more features (3) to their users than USERSNAP (0).

Looking for the right Issue Management solution for your business? buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

Usersnap Vs. Edgewall Software

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

Edgewall Software: edgewall.org is a place where a community of software developers collaborate on creating exciting open source software based on the Python programming language. It is best known for the popular web-based project management tool Trac.

Who is more expensive? USERSNAP or Trac?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden costs" as well. We prepared a TCO (Total Cost) calculator for USERSNAP and Trac.

USERSNAP price starts at $9 per 2 users/month , on a scale between 1 to 10 USERSNAP is rated 4, which is lower than the average cost of Issue Management software. Trac price starts at $1,125 per year , when comparing Trac to their competitors, the software is rated 2 - much lower than the average Issue Management software cost.

Bottom line: USERSNAP is more expensive than Trac.

Which software includes more/better features?

We've compared USERSNAP Vs. Trac based on some of the most important and required Issue Management features.

USERSNAP: We are still working to collect the list of features for USERSNAP.

Trac: Document Management, Issue Tracking, Project Management.

Target customer size

The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking. The software is a viable solution for businesses of all sizes and a wide range of types.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
Compare
Trac
ITQlick rating
4.3/5
Score
79/100
Pricing
3/10
License pricing
$1,125 per year
Functionality
5
Review
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
Planio
ITQlick rating
4.6/5
Score
78/100
Pricing
6/10
License pricing
$21.56 per month
Functionality
18
Review

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.