Compare Vanilla and Slack - Jun 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Vanilla or Slack?

Vanilla is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than Vanilla (83/100). Slack offers users more features (5) than Vanilla (3). There is a clear winner in this case and it is Slack!

Looking for the right Online Community solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Audiense Vs. Slack

Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...

Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.

Who is more expensive? Vanilla or Slack?

The real total cost of ownership (TCO) of Online Community software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vanilla and Slack.

Vanilla price starts at $99 per month , On a scale between 1 to 10 Vanilla is rated 10, which is much higher than the average cost of Online Community software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Online Community software cost.

Bottom line: Vanilla is more expensive than Slack.

Which software includes more/better features?

We've compared Vanilla Vs. Slack based on some of the most important and required Online Community features.

Vanilla: Data Import/Export, Basic Reports, Online Customer Support.

Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.

Target customer size

Vanilla is suitable for organizations that are looking for a way to improve customer service, strengthen their brand loyalty and increase advocacy. and Slack's target customer size include: Small, medium and large size businesses.