Compare VanillaSoft and Infinity Call Tracking - Sep 2022

Shlomi LaviShlomi Lavi / Sep 19, 2022

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Bottom Line: Which is Better - VanillaSoft or Infinity Call Tracking?

Infinity Call Tracking is more expensive to implement (TCO) than VanillaSoft, and VanillaSoft is rated higher (80/100) than Infinity Call Tracking (75/100). VanillaSoft offers users more features (3) than Infinity Call Tracking (0). There is a clear winner in this case and it is VanillaSoft!

Looking for the right Sales Forecasting solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

VanillaSoft Vs. Infinity Tracking

VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...

Infinity Tracking: Infinity is the UK’s leading advanced call tracking, call management and complete business phone solution, all delivered from the Infinity Cloud. Available in over 50 countries, Infinity’s technology allows you to measure which marketing channels generate calls giving you complete insight into every touch point of your customer’s journey. Incor...

Who is more expensive? VanillaSoft or Infinity Call Tracking?

The real total cost of ownership (TCO) of Sales Forecasting software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VanillaSoft and Infinity Call Tracking.

VanillaSoft price starts at $80 per month , On a scale between 1 to 10 VanillaSoft is rated 4, which is lower than the average cost of Sales Forecasting software. Infinity Call Tracking price starts at $199 per month , When comparing Infinity Call Tracking to its competitors, the software is rated 6 - similar to the average Sales Forecasting software cost.

Bottom line: Infinity Call Tracking is more expensive than VanillaSoft.

Which software includes more/better features?

We've compared VanillaSoft Vs. Infinity Call Tracking based on some of the most important and required Sales Forecasting features.

VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.

Infinity Call Tracking: We are still working to collect the list of features for Infinity Call Tracking.

Target customer size

VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit. and Infinity Call Tracking's target customer size include: Small, medium and large size businesses.

VanillaSoft

ITQlick rating
(4.7/5)

starts at $80 per month

VanillaSoft is customer relationship management software and lead management built for small businesses. Its key features include inbound web lead capture, email marketing, call recording, live monitoring and e...

Categories: CRM, Banking CRM, Call Center, Call Center Workforce Management.

Infinity Call Tracking

ITQlick rating
(4.7/5)

starts at $199 per month

Infinity Call Tracking is a cloud-based Call tracking solution that helps users to analyze conversations between them and their clients and create more clarity on the needs and preferences of the clients.

Categories: PBX Phone Systems, Call Center, Call Tracking, Website analysis.

Compare specifications

Compare features

VanillaSoft: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Infinity Call Tracking: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
VanillaSoft
ITQlick rating
4.7/5
Score
80/100
Pricing
5.8/10
License pricing
$80 per month
Functionality
23
Compare
Infinity...
ITQlick rating
4.7/5
Score
75/100
Pricing
6/10
License pricing
$199 per month
Functionality
4
Blitz
ITQlick rating
4.7/5
Score
82/100
Pricing
2/10
License pricing
$35 per feature/month
Functionality
7
Review
Core Com...
ITQlick rating
5/5
Score
80/100
Pricing
6.8/10
License pricing
$12 per payee/month
Functionality
6
Winmo
ITQlick rating
4.5/5
Score
79/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.