Compare VanillaSoft and nextiva app - Dec 2022

Shlomi LaviShlomi Lavi / Dec 26, 2022

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Bottom Line: Which is Better - VanillaSoft or nextiva app?

VanillaSoft is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than VanillaSoft (80/100). nextiva app offers users more features (16) than VanillaSoft (3). There is a clear winner in this case and it is nextiva app!

Looking for the right Sales Forecasting solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

VanillaSoft Vs. Nextiva

VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? VanillaSoft or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Sales Forecasting software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VanillaSoft and Nextiva Hosted Call Center.

VanillaSoft price starts at $80 per month , On a scale between 1 to 10 VanillaSoft is rated 4, which is lower than the average cost of Sales Forecasting software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Sales Forecasting software cost.

Bottom line: VanillaSoft is more expensive than Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared VanillaSoft Vs. nextiva app based on some of the most important and required Sales Forecasting features.

VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit. Nextiva is ideal for little firms and also large call facilities.



VanillaSoft

ITQlick rating
(4.7/5)

starts at $80 per month

VanillaSoft is customer relationship management software and lead management built for small businesses. Its key features include inbound web lead capture, email marketing, call recording, live monitoring and e...

Categories: CRM, Banking CRM, Call Center, Call Center Workforce Management.

nextiva app

ITQlick rating
(4.5/5)

starts at $11.95 per user/month

Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful ...

Categories: Call Center, Customer Relationship Management, Self-Service Portal, Marketing Automation.

Compare specifications

Compare features

VanillaSoft: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Nextiva Hosted Call Center: 16 Features

Call Center Management
Campaign Dashboard
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Remote Access
ACD (Automatic Call Distribution)
Call Conferencing
Call Queue Management
Call Recording
CRM with Call Center
IVR (Interactive Voice Response)
Real Time Reporting
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
VanillaSoft
ITQlick rating
4.7/5
Score
80/100
Pricing
5.8/10
License pricing
$80 per month
Functionality
23
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Blitz
ITQlick rating
4.7/5
Score
82/100
Pricing
2/10
License pricing
$35 per feature/month
Functionality
7
Review
Core Com...
ITQlick rating
5/5
Score
80/100
Pricing
6.8/10
License pricing
$12 per payee/month
Functionality
6
Winmo
ITQlick rating
4.5/5
Score
79/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.