Vbvoice is an interactive voice response solution for businesses of all sizes. It offers such services as caller ID support, automated call center, customized call routing, and others. The software was designed...
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Vbvoice is more expensive to implement (TCO) than Voxco IVR, and Voxco IVR is rated higher (76/100) than Vbvoice (62/100). Voxco IVR offers users more features (5) than Vbvoice (3). There is a clear winner in this case and it is Voxco IVR!
Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pronexus: Established in 1994, Pronexus specializes in telephony, speech and database integration technologies. Our flagship product, Pronexus VBVoice™ Interactive Voice Response (IVR) software enables developing feature-rich inbound and outbound IVR solutions that improve customer service and streamline internal processes.
Voxco: You conduct surveys. We help you do exactly that. We provide the survey tools to make sure your surveys are delivered efficiently and data is collected accurately, and projects go off without a hitch. You wonder if we can handle your particular organization. Voxco counts hundreds of clients worldwide, from small market research agencies to large...
The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vbvoice and Voxco IVR.
Vbvoice accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Vbvoice is rated 6, which is similar to the average cost of IVR software. Voxco IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Vbvoice is rated 6, which is similar to the average cost of IVR software.
Bottom line: Vbvoice cost is around the same cost of Voxco IVR.
We've compared Vbvoice Vs. Voxco IVR based on some of the most important and required IVR features.
Vbvoice: Data Import/Export, Basic Reports, Online Customer Support.
Voxco IVR: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Customers of the software include small and medium businesses as well as large enterprises. The main Voxco IVR customers are entrepreneurs and experts engaging in the small (with about 10 – 100 employees) to medium-sized (with about 100 – 1,000 employees) businesses and even large enterprises that harness the services from IT, data hosting, processing and related information services, mainly with call center and its management.
Vbvoice is an interactive voice response solution for businesses of all sizes. It offers such services as caller ID support, automated call center, customized call routing, and others. The software was designed...
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Voxco IVR is a cloud based, interactive voice response/IVR software providing users with messaging and survey tools that are fast and cost-effective.
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Vbvoice review |
Company: | Pronexus |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Vbvoice review, Vbvoice pricing, Vbvoice alternatives |
ITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Voxco IVR review |
Company: | Voxco |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Voxco IVR review, Voxco IVR pricing, Voxco IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.