Compare Vector IT Help Desk & Service and Slack - Jul 2022

Shlomi LaviShlomi Lavi / Jul 26, 2022

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Bottom Line: Which is Better - Vector IT Help Desk & Service or Slack?

Vector IT Help Desk & Service is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than Vector IT Help Desk & Service (62/100). Slack offers users more features (5) than Vector IT Help Desk & Service (0). There is a clear winner in this case and it is Slack!

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Vector Networks Vs. Slack

Vector Networks: Privately held, debt-free and in business since 1992, Vector Networks is an emerging leader in providing scaleable IT management software for the small to mid-size enterprise. Installations range from 2 PC licenses for remote control to 10,000+ licenses of Vector's flagship software asset management solution. The company operates from bases in Atl...

Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.

Who is more expensive? Vector IT Help Desk & Service or Slack?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vector IT Help Desk & Service and Slack.

Vector IT Help Desk & Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Vector IT Help Desk & Service Management is rated 6, which is similar to the average cost of Help Desk software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Vector IT Help Desk & Service is more expensive than Slack.

Which software includes more/better features?

We've compared Vector IT Help Desk & Service Vs. Slack based on some of the most important and required Help Desk features.

Vector IT Help Desk & Service: We are still working to collect the list of features for Vector IT Help Desk & Service.

Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.

Target customer size

Vector IT Help Desk & Service's typical customers include: Small, medium and large size businesses, and Slack's target customer size include: Small, medium and large size businesses.



Vector IT Help Desk & Service

ITQlick rating
(4.8/5)

Vector IT Help Desk-Service Management is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. Vector IT Help Desk-Service Management received a rating of 4...

Categories: Help Desk, Self-Service Portal, Ticket Management, Email.

Slack

ITQlick rating
(4.6/5)

starts at $6.67 per month

Slack is a cloud-based Team Collaboration software that enables its users to participate in extended communications involving File sharing, App collaborations, and call making. It also allows them to manage org...

Categories: Communications, VoIP, Document Management, Team Collaboration, File Sharing.

Compare specifications

Compare features

Vector IT Help Desk & Service: 0 Features

We are working to collect the list of features

Slack: 5 Features

Document Management
Project Management
Task Management
Document Publishing
Document Versioning
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Vector I...
ITQlick rating
4.8/5
Score
62/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
Compare
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.