Compare Velaro Live Chat and Pure Chat - Jul 2022

Shlomi LaviShlomi Lavi / Jul 06, 2022

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Bottom Line: Which is Better - Velaro Live Chat or Pure Chat?

Velaro Live Chat is more expensive to implement (TCO) than Pure Chat, and Pure Chat is rated higher (90/100) than Velaro Live Chat (82/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Velaro Vs. Pure Chat, Inc.

Velaro: Velaro is a leading, award-winning vendor that works with big & small companies to provide packages for any budget, ensuring that clients get the best live chat experience possible! Each year, businesses spend $12 billion on technology that never gets implemented because they’re not provided with the necessary support. With more than twelve years ...

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Who is more expensive? Velaro Live Chat or Pure Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Velaro Live Chat and Pure Chat.

Velaro Live Chat price starts at $64.95 per user/month , On a scale between 1 to 10 Velaro Live Chat is rated 2, which is much lower than the average cost of Chat software. Pure Chat price starts at $39 per month , When comparing Pure Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Velaro Live Chat cost is around the same cost of Pure Chat.

Which software includes more/better features?

We've compared Velaro Live Chat Vs. Pure Chat based on some of the most important and required Chat features.

Velaro Live Chat: We are still working to collect the list of features for Velaro Live Chat.

Pure Chat: We are still working to collect the list of features for Pure Chat.

Target customer size

Customers of the software include businesses of all sizes and a diverse range of types. The software is a most viable solution for small and medium sized businesses.



Velaro Live Chat

ITQlick rating
(4.2/5)

starts at $64.95 per user/month

Velaro’s live chat software is a robust and completely customizable tool. With everything from location-based targeting to proactive invites to branding options, we make it easy to effectively promote your bran...

Categories: Data Analysis Tools, CRM, Chat, eCommerce.

Pure Chat

ITQlick rating
(4.6/5)

starts at $39 per month

Pure Chat is a web based live chat solution for small and medium sized businesses. It offers such capabilities as assignment management, customizable branding, transfers and routing, and others. The software wa...

Categories: Customer Success, Chat, Scheduling, Sales, Lead Management.

Compare specifications

Compare features

Velaro Live Chat: 0 Features

We are working to collect the list of features

Pure Chat: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Velaro L...
ITQlick rating
4.2/5
Score
82/100
Pricing
3.8/10
License pricing
$64.95 per user/month
Functionality
4
Compare
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.