Shlomi Lavi / Mar 24, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
SDL LiveContent is more expensive to implement (TCO) than VersaSRS Help Desk, and SDL LiveContent is rated higher (89/100) than VersaSRS Help Desk (55/100). VersaSRS Help Desk offers users more features (4) than SDL LiveContent (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VersaDev Pty Ltd: In 2001 VersaDev emerged to provide bleeding-edge technology solutions to businesses in order to drive performance at the level that some companies can only hope to meet. We at VersaDev are continually developing new enhancements to enrich our product range, born out of close customer relationships and feedback. Whether you have 3 customers or 3 m...
SDL: We enable global businesses to engage with their customers - in the language, the media and at the moment they choose. We help businesses drive growth, manage their brands and increase global revenues - providing innovative solutions for managing the global customer experience (CX), including: Analysis & Intelligence Content Crea...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VersaSRS Help Desk and SDL LiveContent.
VersaSRS Help Desk price starts at $99 per license , On a scale between 1 to 10 VersaSRS Help Desk is rated 2, which is much lower than the average cost of Help Desk software. SDL LiveContent accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 VersaSRS Help Desk is rated 2, which is much lower than the average cost of Help Desk software.
Bottom line: VersaSRS Help Desk cost is around the same cost of SDL LiveContent.
We've compared VersaSRS Help Desk Vs. SDL LiveContent based on some of the most important and required Help Desk features.
VersaSRS Help Desk: Business Performance Optimization, Dashboarding, Decision Support Systems, Enterprise Performance Management.
SDL LiveContent: We are still working to collect the list of features for SDL LiveContent.
versaSRS Help Desk is perfect for midsize business and large enterprises. Customers of the software include small and medium businesses as well as Fortune 500 corporations all over the world.
starts at $99 per license
versaSRS Help Desk is a help desk and customer support solution that can help companies to manage all their communications from a single solution. The software can work as a CRM, IT Help Desk, customer service ...
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SDL LiveContent is a document and content management solution for businesses of all sizes. It offers customer analytics and helps in the generation of content for specific customer needs. The software wa...
Compare Pricing| ITQlick Score: | 55/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> VersaSRS Help Desk review |
| Company: | VersaDev Pty Ltd |
| Pricing: | starts at $99 per license |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | VersaSRS Help Desk review, VersaSRS Help Desk pricing, VersaSRS Help Desk alternatives |
| ITQlick Score: | 89/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Document Management -> SDL LiveContent review |
| Company: | SDL |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | SDL LiveContent review, SDL LiveContent pricing, SDL LiveContent alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.