Compare Viber and Grasshopper - Jul 2022

Shlomi LaviShlomi Lavi / Jul 05, 2022

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Bottom Line: Which is Better - Viber or Grasshopper?

Grasshopper is more expensive to implement (TCO) than Viber, and Grasshopper is rated higher (85/100) than Viber (82/100). Both tools offer the same amount of features.

Looking for the right Online Community solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Viber Vs. Grasshopper Inc.

Viber : Viber lets everyone in the world connect. Freely! Millions of Viber users call, text, and send photos to each other, worldwide- for free! Viber calls are in HD quality and often offer better sound quality than regular carrier networks. We are free and do not accept advertising. We are committed to constant innovation and to keep bringing you new fe...

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who is more expensive? Viber or Grasshopper?

The real total cost of ownership (TCO) of Online Community software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Viber and Grasshopper.

Viber accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Viber is rated 4, which is lower than the average cost of Online Community software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average Online Community software cost.

Bottom line: Viber cost is around the same cost of Grasshopper.

Which software includes more/better features?

We've compared Viber Vs. Grasshopper based on some of the most important and required Online Community features.

Viber: Data Import/Export, Basic Reports, Online Customer Support.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include individual as well as commercial users, although most of the times it is used by individual users on their smartphones and tablets where it is available in the form of app. Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.



Viber

ITQlick rating
(4.7/5)

Viber is a voice-over-internet instant messaging protocol for personal and commercial use. It offers cross-platform support and exchange of image, video and audio files. The software was designed and la...

Categories: , Webinar.

Grasshopper

ITQlick rating
(4.5/5)

starts at $26 per month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

Compare specifications

Compare features

Viber: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Viber
ITQlick rating
4.7/5
Score
82/100
Pricing
5/10
License pricing
Pricing not available
Functionality
5
Review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
Vanilla
ITQlick rating
4.4/5
Score
83/100
Pricing
10/10
License pricing
$99 per month
Functionality
5
Zoho Con...
ITQlick rating
4.5/5
Score
82/100
Pricing
2/10
License pricing
$1 per user/month
Functionality
8
AnswerCart
ITQlick rating
2.8/5
Score
81/100
Pricing
10/10
License pricing
$100 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.