Compare Viber vs Grasshopper

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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Viber
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
82/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Grasshopper
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Vanilla
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
82/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
AnswerCart
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review

Viber Vs. Grasshopper: Which is better?

Shlomi Lavi / Nov 07, 2019

Looking for the right Online Community solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Viber : Viber lets everyone in the world connect. Freely! Millions of Viber users call, text, and send photos to each other, worldwide- for free! Viber calls are in HD quality and often offer better sound quality than regular carrier networks. We are free and do not accept advertising. We are committed to constant innovation and to keep bringing you new features and possibilities. We respect and value your privacy and the confidentiality of your communications. Viber and all our basic features are completely free. With Viber you can control the costs of your mobile phone and avoid any “bill shock”. Text and call other Viber users as much as you like, no matter where they are or which device or network they are using. All you need is a 3G or Wi-Fi Internet connection. Just make sure that all your friends are also on Viber so that you can enjoy it all the time!

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected from anywhere. Features include toll free and local numbers, custom greetings, multiple extensions for employees, call forwarding to any phone anywhere in the world, voicemail to email, and much more. Unlike a traditional phone system, Grasshopper is managed all online and in the cloud - there's no hardware to purchase and no software to install. Today our commitment to helping entrepreneurs is stronger than ever, and we continue to develop new and innovative tools to help them change the world.

Pricing/cost comparison

The real cost of Online Community software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Viber TCO and Grasshopper total cost to help with the total cost of ownership calculation.

Viber price Starting from $49 per month , on a scale between 1 to 10 Viber is rated 4, which is lower than the average cost of Online Community software. Grasshopper price Starting from $12 per user/month , when comparing Grasshopper to their competitors, the software is rated 4 - lower than the average Online Community software cost.

Bottom line: Viber cost is around the same cost of Grasshopper.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Viber Vs. Grasshopper based on some of the most important and required Online Community features.
Viber: Data Import/Export, Basic Reports, Online Customer Support, ..
Grasshopper list of features include the following: Data Import/Export, Basic Reports, Online Customer Support, .

Target customer size

Customers of the software include individual as well as commercial users, although most of the times it is used by individual users on their smartphones and tablets where it is available in the form of app. Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.

Viber

ITQlick rating
(4.7/5)

Starting from $49 per month

Viber is a voice-over-internet instant messaging protocol for personal and commercial use. It offers cross-platform support and exchange of image, video and audio files. The software was designed and la...

Categories: , Webinar.

Grasshopper

ITQlick rating
(4.5/5)

Starting from $12 per user/month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

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Compare specifications

Viber Specifications

Name: Viber
Company: Viber
Address USA
Website:https://www.viber.com/
Platforms: Desktop, Mobile, Cloud

Compare features

Viber: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support