Viber is a voice-over-internet instant messaging protocol for personal and commercial use. It offers cross-platform support and exchange of image, video and audio files. The software was designed and la...
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Vanilla is more expensive to implement (TCO) than Viber, and Vanilla is rated higher (83/100) than Viber (82/100). Both tools offer the same amount of features.
Looking for the right Online Community solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Viber : Viber lets everyone in the world connect. Freely! Millions of Viber users call, text, and send photos to each other, worldwide- for free! Viber calls are in HD quality and often offer better sound quality than regular carrier networks. We are free and do not accept advertising. We are committed to constant innovation and to keep bringing you new fe...
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
The real total cost of ownership (TCO) of Online Community software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Viber and Vanilla.
Viber accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Viber is rated 4, which is lower than the average cost of Online Community software. Vanilla price starts at $99 per month , When comparing Vanilla to its competitors, the software is rated 10 - much higher than the average Online Community software cost.
Bottom line: Vanilla is more expensive than Viber.
We've compared Viber Vs. Vanilla based on some of the most important and required Online Community features.
Viber: Data Import/Export, Basic Reports, Online Customer Support.
Vanilla: Data Import/Export, Basic Reports, Online Customer Support.
Customers of the software include individual as well as commercial users, although most of the times it is used by individual users on their smartphones and tablets where it is available in the form of app. Vanilla is suitable for organizations that are looking for a way to improve customer service, strengthen their brand loyalty and increase advocacy.
Viber is a voice-over-internet instant messaging protocol for personal and commercial use. It offers cross-platform support and exchange of image, video and audio files. The software was designed and la...
Compare Pricingstarts at $99 per month
Vanilla is a community forum software designed to help users create a customized and engaging community that their audience will love. A customer community can reduce support cost, increase customer eng...
Compare PricingITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Online Community -> Viber review |
Company: | Viber |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Viber review, Viber pricing, Viber alternatives |
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | Online Community -> Vanilla review |
Company: | Audiense |
Pricing: | starts at $99 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Vanilla review, Vanilla pricing, Vanilla alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.