Compare Viber and WhatsApp - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Viber or WhatsApp?

Viber is more expensive to implement (TCO) than WhatsApp, and WhatsApp is rated higher (91/100) than Viber (82/100). Both tools offer the same amount of features.

Looking for the right Online Community solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Viber Vs. WhatsApp

Viber : Viber lets everyone in the world connect. Freely! Millions of Viber users call, text, and send photos to each other, worldwide- for free! Viber calls are in HD quality and often offer better sound quality than regular carrier networks. We are free and do not accept advertising. We are committed to constant innovation and to keep bringing you new fe...

WhatsApp: WhatsApp Inc. is an early stage technology startup founded in the heart of Silicon Valley. What does the name mean you ask? Well, WhatsApp is a pun on What's Up in case you didn't get it yet:)Because we want to build a better SMS alternative. Because we believe we can. Because someday very soon everybody will have a Smartphone.WhatsApp was founded ...

Who is more expensive? Viber or WhatsApp?

The real total cost of ownership (TCO) of Online Community software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Viber and WhatsApp.

Viber accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Viber is rated 4, which is lower than the average cost of Online Community software. WhatsApp accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Viber is rated 4, which is lower than the average cost of Online Community software.

Bottom line: Viber is more expensive than WhatsApp.

Which software includes more/better features?

We've compared Viber Vs. WhatsApp based on some of the most important and required Online Community features.

Viber: Data Import/Export, Basic Reports, Online Customer Support.

WhatsApp: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include individual as well as commercial users, although most of the times it is used by individual users on their smartphones and tablets where it is available in the form of app. Customers of the software include individual mobile users as well as businesses.