Compare Virtual PBX and Grasshopper - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Virtual PBX or Grasshopper?

Grasshopper is more expensive to implement (TCO) than Virtual PBX, and Grasshopper is rated higher (85/100) than Virtual PBX (62/100). Both tools offer the same amount of features.

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callture Vs. Grasshopper Inc.

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who is more expensive? Virtual PBX or Grasshopper?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Virtual PBX and Grasshopper.

Virtual PBX price starts at $19 per user/month , On a scale between 1 to 10 Virtual PBX is rated 2, which is much lower than the average cost of Communications software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average Communications software cost.

Bottom line: Grasshopper is more expensive than Virtual PBX.

Which software includes more/better features?

We've compared Virtual PBX Vs. Grasshopper based on some of the most important and required Communications features.

Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Virtual PBX's typical customers include: Start up, Small business, Medium business, Large business, Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.