Compare Virtual PBX vs Grasshopper

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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Virtual
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
49/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$5 Per month/user
Hosting
On premise
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Grasshopper
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
$12 Per month/user
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Saba
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$19 Per month/user
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Nuance
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review

Virtual PBX Vs. Grasshopper: Which is better?

Shlomi Lavi / Oct 29, 2019

Looking for the right Communications solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas to work on software projects. On one of Anton’s trips, one of the contacts informed the need of setting up a callback switch process calls originated in emerging markets and terminated in Western countries. At that time, Siva introduced Mamoon Rashid to Anton and the three founded Telcan. Mamoon, also a Civil Engineering student, had software development experience and was the leading brain in developing the first Telcan switch platform. The first hardware was a 386 Tandy computer donated by Anton’s father. Mamoon developed the first callback switch and billing using Visual Voice software and a 4 port Dialogic analog card. With this setup Telcan contracted a dozen international companies. Telcan founders were operating part time for more than 2 years while still attending school. Right after graduation in 1998, Anton started to work full time for Telcan, becoming the first employee the company had. The company acquired about $15,000 capital from the founder’s families and used it to setup equipment at a collocation space in New York, buy a digital card and pay deposits to carriers. And this is how it all started.

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected from anywhere. Features include toll free and local numbers, custom greetings, multiple extensions for employees, call forwarding to any phone anywhere in the world, voicemail to email, and much more. Unlike a traditional phone system, Grasshopper is managed all online and in the cloud - there's no hardware to purchase and no software to install. Today our commitment to helping entrepreneurs is stronger than ever, and we continue to develop new and innovative tools to help them change the world.

Pricing/cost comparison

The real cost of Communications software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Virtual PBX TCO and Grasshopper total cost to help with the total cost of ownership calculation.

Virtual PBX price Starting from $5 Per month/user , on a scale between 1 to 10 Virtual PBX is rated 2, which is much lower than the average cost of Communications software. Grasshopper price Starting from $12 Per month/user , when comparing Grasshopper to their competitors, the software is rated 4 - lower than the average Communications software cost.

Bottom line:Grasshopper is more expensive than Virtual PBX.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Virtual PBX Vs. Grasshopper based on some of the most important and required Communications features.
Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support, ..
Grasshopper list of features include the following: Data Import/Export, Basic Reports, Online Customer Support, .

Target customer size

Virtual PBX's typical customers include: Start up, Small business, Medium business, Large business, Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.

Virtual PBX

ITQlick rating
(4.5/5)

Starting from $5 Per month/user

Virtual PBX is a leading cloud-based Communications software, it is designed to support small, medium and large size business. Virtual PBX received a rating of 4.5 from ITQlick team. The software cost is consid...

Categories: Communications.

Grasshopper

ITQlick rating
(4.5/5)

Starting from $12 Per month/user

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Web Phones.

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Compare specifications

Virtual PBX Specifications

Name: Virtual PBX
Company: Callture
Address 5800 Ambler Drive, Mississauga, Ontario, Canada
Platforms: Desktop, Cloud

Compare features

Virtual PBX: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support