Compare Virtual PBX and Skype for Business - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Virtual PBX or Skype for Business?

Skype for Business is more expensive to implement (TCO) than Virtual PBX, and Skype for Business is rated higher (97/100) than Virtual PBX (62/100). Both tools offer the same amount of features.

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callture Vs. Microsoft

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...

Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.

Who is more expensive? Virtual PBX or Skype for Business (formerly Lync) Software?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Virtual PBX and Skype for Business (formerly Lync) Software.

Virtual PBX price starts at $19 per user/month , On a scale between 1 to 10 Virtual PBX is rated 2, which is much lower than the average cost of Communications software. Skype for Business (formerly Lync) Software price starts at $2 per user/month , When comparing Skype for Business (formerly Lync) Software to its competitors, the software is rated 2 - much lower than the average Communications software cost.

Bottom line: Virtual PBX cost is around the same cost of Skype for Business (formerly Lync) Software.

Which software includes more/better features?

We've compared Virtual PBX Vs. Skype for Business based on some of the most important and required Communications features.

Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.

Skype for Business (formerly Lync) Software: Chat, Conference Calling, VoIP.

Target customer size

Virtual PBX's typical customers include: Start up, Small business, Medium business, Large business, and Skype for Business (formerly Lync) Software's target customer size include: Small, medium and large size businesses.