Compare Visitlead and BirdEye - Jun 2022

Shlomi LaviShlomi Lavi / Jun 18, 2022

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Bottom Line: Which is Better - Visitlead or BirdEye?

BirdEye is more expensive to implement (TCO) than Visitlead, and BirdEye is rated higher (89/100) than Visitlead (83/100). BirdEye offers users more features (7) than Visitlead (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Visitlead Vs. BirdEye

Visitlead: When we started with Live Chat for our Service Team, our customers loved the new way of solving their problems. With Visitlead we were able to work out a solution for almost any problem within a single chat session! And since many customers had the same issues, our agents had most answers ready within a second. Without tons of mails and no time-co...

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...

Who is more expensive? Visitlead or BirdEye?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Visitlead and BirdEye.

Visitlead price starts at $24 per month , On a scale between 1 to 10 Visitlead is rated 4, which is lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.

Bottom line: BirdEye is more expensive than Visitlead.

Which software includes more/better features?

We've compared Visitlead Vs. BirdEye based on some of the most important and required Chat features.

Visitlead: We are still working to collect the list of features for Visitlead.

BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.

Target customer size

Customers of the software include businesses of all sizes with backgrounds in a variety of industries. and BirdEye's target customer size include: Small, medium and large size businesses.



Visitlead

ITQlick rating
(4.8/5)

starts at $24 per month

Visitlead is a web based marketing and live chat solution for businesses of all sizes. It offers such capabilities as contact management, lead management, performance management, and others. The software was de...

Categories: Dashboards & KPIs, Video Conferencing, Usage Tracking, Storage.

BirdEye

ITQlick rating
(4.8/5)

starts at $3,000 per year

Birdeye is a cloud-based reputation management software that is designed to assist businesses in converting their customers into an influential marketing engine.

Categories: Dashboards & KPIs, Customer Loyalty, Employee Performance Management, Campaign Management, Social Media.

Compare specifications

Compare features

Visitlead: 0 Features

We are working to collect the list of features

BirdEye: 7 Features

Dashboard
Customer Success
Campaign Management
Social Media
Sentiment Analysis
Social Media Metrics
Reputation Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Visitlead
ITQlick rating
4.8/5
Score
83/100
Pricing
4.4/10
License pricing
$24 per month
Functionality
4
Compare
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.