Shlomi Lavi /
Jun 18, 2022
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Bottom Line: Which is Better - Visitlead or Olark?
Visitlead is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than Visitlead (83/100). Olark offers users more features (3) than Visitlead (0). There is a clear winner in this case and it is Olark!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Visitlead Vs. Olark
Visitlead: When we started with Live Chat for our Service Team, our customers loved the new way of solving their problems. With Visitlead we were able to work out a solution for almost any problem within a single chat session!
And since many customers had the same issues, our agents had most answers ready within a second. Without tons of mails and no time-co...
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis.
We build slick software (and climb Redwoods)
Formally launched in August of 2009, we receiv...
Who is more expensive? Visitlead or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Visitlead and Olark.
Visitlead price starts at $24 per month , On a scale between 1 to 10 Visitlead is rated 4, which is lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Visitlead is more expensive than Olark.
Which software includes more/better features?
We've compared Visitlead Vs. Olark based on some of the most important and required Chat features.
Visitlead: We are still working to collect the list of features for Visitlead.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include businesses of all sizes with backgrounds in a variety of industries. Olark is suitable for startup marketers, small companies and companies providing online services.