Compare VisitorTrack vs RightNow CX

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
VisitorTrack
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$99 per year
Hosting
On premise
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
RightNow
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$129 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Base
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
NeonCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review

VisitorTrack Vs. RightNow CX: Which is better?

Shlomi Lavi / Aug 31, 2019

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

netFactor: At netFactor, our mission is singular. We drive growth for Clients through actionable intelligence on the anonymous website Visitor.Over the last few years much has changed in the Internet marketplace, and new models for leveraging this powerful communications medium have emerged. Never before have businesses been able to harness such effective tools for precision messaging to a growing, engaged audience seeking detailed product information. Our personnel have backgrounds across many differing business mediums, products and service industries. We know what it’s like to sell things to make things happen. Wholly focused on the Business to Business client, we are vigilant to actualizing our client’s business goals – because we’ve been there.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. Oracle is the third-largest software maker by revenue, afterMicrosoft and IBM. 

Pricing/cost comparison

The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for VisitorTrack TCO and RightNow CX total cost to help with the total cost of ownership calculation.

VisitorTrack price Starting from $99 per year , on a scale between 1 to 10 VisitorTrack is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 VisitorTrack is rated 2, which is much lower than the average cost of CRM software.

Bottom line:RightNow CX is more expensive than VisitorTrack.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared VisitorTrack Vs. RightNow CX based on some of the most important and required CRM features.
VisitorTrack: Data Import/Export, Basic Reports, Online Customer Support, ..
RightNow CX list of features include the following: Customer Service, Marketing Automation, Sales Automation, .

Target customer size

VisitorTrack is suitable for companies focused on B2B leads and is being used in a wide range of industries including telecom, software, technology, healthcare, professional services, financial, transportation and manufacturing. The software is a viable product for all business sizes and in a wide range of industries.

VisitorTrack

ITQlick rating
(3.7/5)

Starting from $99 per year

VisitorTrack is a cloud-based marketing automation solution designed for B2B who are actively marketing and selling to acquire new clients.

Categories: CRM, Marketing, Sales.

RightNow CX

ITQlick rating
(4.3/5)

RightNow CX is a customer relationship management solution for businesses of all sizes. It also offers various collaboration, marketing, and sales automation services. Originally designed by RightNow Technologi...

Categories: CRM, Casino CRM, Complaint Management, Customer Engagement, Healthcare CRM.

Compare screenshots

Compare specifications

VisitorTrack Specifications

Name: VisitorTrack
Company: netFactor
Address Greenwood Village, CO
Platforms: Desktop, Cloud

RightNow CX Specifications

Name: RightNow CX
Company: Oracle Corporation
Address Oracle Corp, Oracle Parkway, Redwood City, CA
Website:https://cx.rightnow.com/
Platforms: Desktop, Mobile, Cloud

Compare features

VisitorTrack: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

RightNow CX: 3 Features

Customer Service
Marketing Automation
Sales Automation