Compare Vivantio Pro and AnswerDash - Jun 2022
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Bottom Line: Which is Better - Vivantio Pro or AnswerDash?
Vivantio Pro is more expensive to implement (TCO) than AnswerDash, and AnswerDash is rated higher (84/100) than Vivantio Pro (75/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vivantio Vs. AnswerDash
Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...
AnswerDash: AnswerDash’s core purpose is to empower people with the right information, in the right place, at the right time We pursue this purpose while adhering to our company values: We are fanatical about our customers’ and users’ success We pursue our goals with passion and optimism We strive for elegance in all things We are relentless learners and...
Who is more expensive? Vivantio Pro or AnswerDash?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vivantio Pro and AnswerDash.
Vivantio Pro price starts at $42 per user/month , On a scale between 1 to 10 Vivantio Pro is rated 4, which is lower than the average cost of Help Desk software. AnswerDash price starts at $10 per license , When comparing AnswerDash to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Vivantio Pro is more expensive than AnswerDash.
Which software includes more/better features?
We've compared Vivantio Pro Vs. AnswerDash based on some of the most important and required Help Desk features.
Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.
AnswerDash: We are still working to collect the list of features for AnswerDash.
Target customer size
Vivantio Pro's typical customers include: Small, medium and large size businesses, AnswerDash is a great tool for use insmall businesses (1-20 employees) and medium-sized companies (10-500 employees)in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT andhelp desk.
AnswerDash
starts at $10 per license
AnswerDash is a tool offering users configurable “help” tab or button that floats in the web pages. Visitors needing support can simply click this tab and they will be presented lists of questions that they sel...
Compare PricingCompare specifications
Vivantio Pro Specifications
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Vivantio Pro review |
Company: | Vivantio |
Pricing: | starts at $42 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Vivantio Pro review, Vivantio Pro pricing, Vivantio Pro alternatives |
AnswerDash Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Knowledge Management -> AnswerDash review |
Company: | AnswerDash |
Pricing: | starts at $10 per license |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | AnswerDash review, AnswerDash pricing, AnswerDash alternatives |
Compare features
Vivantio Pro: 0 Features
AnswerDash: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.