Compare Vivantio Pro and FuseDesk - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Vivantio Pro or FuseDesk?

FuseDesk is more expensive to implement (TCO) than Vivantio Pro, and FuseDesk is rated higher (91/100) than Vivantio Pro (75/100). FuseDesk offers users more features (6) than Vivantio Pro (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Vivantio Vs. Asandia Corp

Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...

Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...

Who is more expensive? Vivantio Pro or FuseDesk?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vivantio Pro and FuseDesk.

Vivantio Pro price starts at $42 per user/month , On a scale between 1 to 10 Vivantio Pro is rated 4, which is lower than the average cost of Help Desk software. FuseDesk price starts at $39 per seat/month , When comparing FuseDesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.

Bottom line: FuseDesk is more expensive than Vivantio Pro.

Which software includes more/better features?

We've compared Vivantio Pro Vs. FuseDesk based on some of the most important and required Help Desk features.

Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.

FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling.

Target customer size

Vivantio Pro's typical customers include: Small, medium and large size businesses, and FuseDesk's target customer size include: Start up, Small business, Medium business.