Shlomi Lavi /
May 23, 2022
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Bottom Line: Which is Better - Vivantio Pro or Lessons?
Vivantio Pro is more expensive to implement (TCO) than Lessons, and Lessons is rated higher (84/100) than Vivantio Pro (75/100). Lessons offers users more features (5) than Vivantio Pro (0). There is a clear winner in this case and it is Lessons!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vivantio Vs. Secutor Solutions LLC
Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...
Secutor Solutions LLC: OUR MISSION
Provide superior services and products for the discovery, capture, management and reuse of knowledge.
Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.
Who is more expensive? Vivantio Pro or Lessons Learned Database?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vivantio Pro and Lessons Learned Database.
Vivantio Pro price starts at $42 per user/month , On a scale between 1 to 10 Vivantio Pro is rated 4, which is lower than the average cost of Help Desk software. Lessons Learned Database price starts at $8 per user/month , When comparing Lessons Learned Database to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Vivantio Pro is more expensive than Lessons Learned Database.
Which software includes more/better features?
We've compared Vivantio Pro Vs. Lessons based on some of the most important and required Help Desk features.
Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.
Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.
Target customer size
Vivantio Pro's typical customers include: Small, medium and large size businesses, The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers.