Compare Vivantio Pro and Mhelpdesk - Mar 2022
Compare Pricing
Shlomi Lavi / Mar 25, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Vivantio Pro or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than Vivantio Pro, and Mhelpdesk is rated higher (95/100) than Vivantio Pro (75/100). Mhelpdesk offers users more features (15) than Vivantio Pro (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vivantio Vs. Mhelpdesk
Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? Vivantio Pro or Mhelpdesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vivantio Pro and Mhelpdesk.
Vivantio Pro price starts at $42 per user/month , On a scale between 1 to 10 Vivantio Pro is rated 4, which is lower than the average cost of Help Desk software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Mhelpdesk is more expensive than Vivantio Pro.
Which software includes more/better features?
We've compared Vivantio Pro Vs. Mhelpdesk based on some of the most important and required Help Desk features.
Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Vivantio Pro's typical customers include: Small, medium and large size businesses, MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.
Compare specifications
Vivantio Pro Specifications
| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Vivantio Pro review |
| Company: | Vivantio |
| Pricing: | starts at $42 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Vivantio Pro review, Vivantio Pro pricing, Vivantio Pro alternatives |
Mhelpdesk Specifications
| ITQlick Score: | 95/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Field Service -> Mhelpdesk review |
| Company: | Mhelpdesk |
| Pricing: | starts at $374 per 10 users/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | Mhelpdesk review, Mhelpdesk pricing, Mhelpdesk alternatives |
Compare features
Vivantio Pro: 0 Features
Mhelpdesk: 15 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.