Compare Vivantio Pro and SherpaDesk - Aug 2022
Compare Pricing
Shlomi Lavi / Aug 06, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Vivantio Pro or SherpaDesk?
SherpaDesk is more expensive to implement (TCO) than Vivantio Pro, and SherpaDesk is rated higher (81/100) than Vivantio Pro (75/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vivantio Vs. SherpaDesk
Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...
SherpaDesk: Built for small and mid-sized MSPs and IT service providers, SherpaDesk is a powerful and affordable customer management solution without the bloat of other PSA and business management software. SherpaDesk integrates key customer services into one platform to improve business, not disrupt it. SherpaDesk is the perfect ready-to-use solution for a...
Who is more expensive? Vivantio Pro or SherpaDesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vivantio Pro and SherpaDesk.
Vivantio Pro price starts at $42 per user/month , On a scale between 1 to 10 Vivantio Pro is rated 4, which is lower than the average cost of Help Desk software. SherpaDesk price starts at $39 per agent/month , When comparing SherpaDesk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Vivantio Pro cost is around the same cost of SherpaDesk.
Which software includes more/better features?
We've compared Vivantio Pro Vs. SherpaDesk based on some of the most important and required Help Desk features.
Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.
SherpaDesk: We are still working to collect the list of features for SherpaDesk.
Target customer size
Vivantio Pro's typical customers include: Small, medium and large size businesses, and SherpaDesk's target customer size include: SMBs.
SherpaDesk
starts at $39 per agent/month
SherpaDesk is a cloud-based customer relationship management which is designed to work in businesses of all sizes starting from small-sized companies, medium-sized companies, and large enterprises.
Compare PricingCompare specifications
Vivantio Pro Specifications
| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Vivantio Pro review |
| Company: | Vivantio |
| Pricing: | starts at $42 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Vivantio Pro review, Vivantio Pro pricing, Vivantio Pro alternatives |
SherpaDesk Specifications
| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> SherpaDesk review |
| Company: | SherpaDesk |
| Pricing: | starts at $39 per agent/month |
| Typical customers: | SMBs |
| Platforms: | Desktop |
| Links: | SherpaDesk review, SherpaDesk pricing, SherpaDesk alternatives |
Compare features
Vivantio Pro: 0 Features
SherpaDesk: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.